HD 350 Digital Hearing Aid

Details

One of our most popular hearing aids for the most discerning of wearers is the HD 350. From its contemporary and subtle design for ultimate discretion to the pin-sharp digital sound, the HD 350 offers a comprehensive solution. It features directional twin microphone technology designed to focus on speech from the front and a separate feature to suppress background noise from the side and the rear. It has four volume settings for different listening environments along with an open fitting solution to ensure personal comfort and choice.

Key Features:

  • Discreet invisible design
  • Digital sound technology
  • Price includes a free packet of batteries
  • Adjustable volume
  • 12 months full manufacturers warranty
  • No-quibble 30-day money back guarantee
  • Suitable for mild to moderate hearing loss
  • Low battery warning
  • Speech focus feature
  • Background noise suppression

The HD350 comes complete with a standard tube and dome. To enhance the personal fit you may wish to order a total fitting kit which includes a selection of tube lengths and dome sizes.

Pre-programmed hearing aids are initially set up assuming a high-frequency requirement most commonly attributed to age-related hearing loss. We can, however, personalise the device to reflect your specific hearing requirements if you send us your most recent audiogram to our email address [email protected]

Downloads
HD350 User Guide
6th May, 2011 635KB

Reviews

First Class product and exemplary service.

Review by Ian Handley (Posted on 10/02/2017)
An update on my purchase and original review of two HD350s almost two years ago. See my review dated 10 September 2015.

Both units have worked superbly until recently when one developed a very minor fault. As they were out of guarantee I thought little could be done. However I emailed Hearing Direct and within one day I received a reply from Lynn Harrison.

She suggested I return the problematic unit and offered a temporary, new replacement unit for use during the interim period.

This arrived very quickly and the entire transaction, at very minimal cost to me was settled to my great satisfaction promptly.

Such courteous response and prompt customer service is rare these days - Hearing Direct gave 100% and I commend the company to you.

It's not often one receives excellent value coupled with excellent service.
Star Rating

Superb product and service

Review by Tom S (Posted on 08/02/2017)
I just wanted to say thank you to Hearing Direct for this superb product and their excellent service.

I decided to try the HD350s out of the box pre-programmed as I knew I had high frequency hearing loss. Many online based tests when compared, including Hearing Direct's own test revealed mild to moderate hearing loss in the high frequencies so this solution seemed to be ideal.
But I also knew I was struggling to hear the television, quiet or female voices and when in noisier surroundings.

Placing the order was so simple to do online. Initially I just ordered the one HD350 for the right ear but it soon became apparent that I would benefit from having two, so after a few days I ordered another one for the left ear.

The difference it has made has been amazing. I can hear the television very clearly now as well as my wife and daughter. In shops I can hear the sales assistants. But the strange thing is that it is not exactly as I expected. I was expecting a cacophony of indecipherable sounds and a huge period of adjustment, but in no way is this the case. It has been so easy to adapt to wearing the aids. The other thing is that when you start wearing them, you are expecting everybody to notice immediately. This is also not the case. The HD350 is very discreet and only noticeable if you look really closely.

I am delighted with the overall experience. Thank you hearing direct. I would recommend your service to all who need it.
Star Rating

Happy customer

Review by Norman Suffolk (Posted on 19/10/2016)
Had the HD 350 for about two weeks now excellent results can hear conversations in noisy environments much easier, outside I can pick up sounds like birds singing and many other sounds I couldn't before so much easier to hear normal conversation I only have one in left ear as due to surgery in right ear I was advised by e.n.t surgeon not to use one in right ear I must thank Joan at Hearing direct for all her help and expertise in setting everything up For price and service Hearing direct are excellent
Star Rating

Very impressed with this hearing aid. I ...

Review by chris myers (Posted on 31/12/2015)
Very impressed with this hearing aid. I bought it to replace a National Health hearing aid and found it to be far superior. It is very comfortable to wear. In fact I forget that I'm wearing it and I'm sure there's a danger of leaving it on when I take a shower. I have only used the aid on level one or level two so far and found that to be adequate. With the NHS aid I found the sound of peoples voices to be very echo'ish. but this aid produces much better sound. I would recommend this aid to anyone.
Star Rating

wonderful product - I an now hear very c...

Review by sue mcpherson (Posted on 14/09/2015)
wonderful product - I an now hear very clearly
Star Rating

Following considerable research into rep...

Review by Ian Handley (Posted on 10/09/2015)
Following considerable research into replacing / upgrading my 5 year old single NHS Siemens hearing aid I decided to purchase two HD350s. One of the best decisions I've ever made! Delivered and programmed to my personal audiogram (which incidentally was a very low resolution image) within 48 hours of placing the order. So, how do I describe the performance of these two little beauties? Absolutely superb! Voice reception and exterior ambient sounds are quite superb, crystal clear with excellent separation. Using a cordless telephone or iPhone presents no problem as I find I can hold each unit in the 'normal' position without any whistling or interference. I tend to watch and enjoy much TV drama - the sound separation is a revelation - my Home Cinema setup has never sounded better - such that I want to view my BluRay collection again, I've been missing so much! Likewise, with my considerable CD based music collection, the tonal range is truly superb - I'd forgotten what I'd been missing! After having tried the units for about 3 weeks I decided that a small adjustment to decrease the volume on the highest (rarely used) setting would improve the comfort when scrolling through the 4 pre-set levels. This adjustment was completed in less than 48 hours from my despatch to receiving them back - first class, customer service with excellent communications throughout! I have no hesitation in recommending the HD350s as an excellent, value for money product and coupled with HearingDirect's first class personal service make for an ideal purchase. They've undoubtedly changed and improved my listening experience!
Star Rating

Following considerable research into rep...

Review by Ian Handley (Posted on 10/09/2015)
Following considerable research into replacing / upgrading my 5 year old single NHS Siemens hearing aid I decided to purchase two HD350s. One of the best decisions I've ever made! Delivered and programmed to my personal audiogram (which incidentally was a very low resolution image) within 48 hours of placing the order. So, how do I describe the performance of these two minute little beauties? Absolutely superb! Voice reception and exterior ambient sounds are quite superb, crystal clear with excellent separation. Using a cordless telephone or iPhone presents no problem as I find I can hold each unit in the 'normal' position without any whistling or interference. I tend to watch and enjoy much TV drama - the sound separation is a revelation - my Home Cinema setup has never sounded better - such that I want to view my BluRay collection again, I've been missing so much! Likewise, with my considerable CD based music collection, the tonal range is truly superb - I'd forgotten what I'd been missing! After having tried the units for about 3 weeks I decided that a small adjustment to decrease the volume on the highest (rarely used) setting would improve the comfort when scrolling through the 4 pre-set levels. This adjustment was completed in less than 48 hours from my despatch to receiving them back - first class, customer service with excellent communications throughout! I have no hesitation in recommending the HD350s as an excellent, value for money product and coupled with HearingDirect's first class personal service make for an ideal purchase. They've undoubtedly changed and improved my listening experience! Ian Handley South Norfolk
Star Rating

After years of struggling with hearing d...

Review by Sheila Wylde (Posted on 25/03/2015)
After years of struggling with hearing difficulties I purchased a HD350 hearing aid from Hearing Direct. Com. It has changed my life, I can go out with confidence knowing I can chat to people without asking them to repeat themselves or miss out on the whole conversation.The service was excellent, prompt delivery and the teething troubles were soon sorted with just one telephone call. I would certainly recommend this product and company to anyone in the same position I was in.
Star Rating

The past week of wearing the HD350 Digit...

Review by Victoria Gregory (Posted on 26/12/2014)
The past week of wearing the HD350 Digital hearing aid has been completely life changing. I have just experienced the best and most inclusive Christmas with family and friends that I have had in years. I was totally involved in everything that was going on around me (for better or for worse!!!) and I loved it. Put simply I am back re-connected with the world. I am hearing sounds that I had forgotten existed and, oh, the joy of being able to tell others that I think the tv is rather loud! For those of you hesitating in the wings, rest assured that Hearing Direct will guide you effortlessly through the process until like me you'll emerge on the other side wondering why the heck you hadn't done it years ago.
Star Rating

I'm somebody who was born completely dea...

Review by Daryl S (Posted on 07/12/2014)
I'm somebody who was born completely deaf in my right ear but caused me no problems growing up until now approaching my 50's with my left ear having usual age related deafness and tinnitus. After several years of 'tellys too loud...' and people having to shout at me several times to attract my attention, I decided to get a hearing aid. Not wanting to spend a fortune and couldn't be bothered to have an up to date hearing test, I came across HearingDirect and decided to go for the HD350. What a superbly engineered aid this is, it is almost invisible and so discreet. Best of all, it actually works!! Its not a cure but really does help and I'm only using the lowest volume preset which works fine for me at my present level of hearing. Excellent price, excellent service. What more can you ask. I'm very pleased.
Star Rating

Hi. after spending a lot of money on dif...

Review by Geoff (Posted on 24/10/2014)
Hi. after spending a lot of money on different aids I finely came across hearing direct on line. Since then I have bought several items and found the service first class. Also I find the products are the latest models and the prices compared with high street are only a fraction. THANK YOU ALL AT HEARING DIRECT for your service. GEOFF. Tenerife.
Star Rating

I bought a Persona Ole from Hearing Dire...

Review by Geoff Powell (Posted on 16/09/2014)
I bought a Persona Ole from Hearing Direct two years ago because I wanted a hidden hearing aid. Very pleased with it, but couldn't get a good fit on the right ear, so only bought one. After two years still felt I needed a boost to my right ear so I tried the HD 350. Fantastic results, great fit, and hardly noticeable. Wish I'd tried the HD 350 two years ago a saved £300. I've now bought a second HD 350 for the left ear. I find it performs much better than the Persona Ole, and there's no annoying automatic volume changes. As usual Hearing Direct service and support was first class,
Star Rating

This hearing aid was perfect in all resp...

Review by Bert (Posted on 23/08/2014)
This hearing aid was perfect in all respects and was giving a good clear signal straight out of the box!
Star Rating

My HD 350 arrived a couple of hours ago ...

Review by Brian Colclough (Posted on 15/08/2014)
My HD 350 arrived a couple of hours ago and since fitting it haven't stopped smiling. I bought just the one but was a little worried that I may need two but the one is fine for my needs and I'm overjoyed with it.
Star Rating

I would like to thank you for your excel...

Review by M H (Posted on 08/08/2014)
I would like to thank you for your excellent service it has been efficient, quick, friendly and assuring and I have recommended you to several friends
Star Rating

My hearing loss was moderate but neverth...

Review by Grahame Reynolds (Posted on 06/08/2014)
My hearing loss was moderate but nevertheless my wife was constantly needing to repeat herself and it was driving her mad. My new hearing aid has solved all the problems. It worked straight from the box with no adjustments needed and the clarity of sound is excellent. I was quite surprised that there is no real sensation of hearing amplified sound but of course I now hear a lot more. Only flushing the loo is over noisy! I'm really pleased with my purchase and wish I'd made it sooner
Star Rating

I'd like to say thank you to the team, i...

Review by Steven Branley (Posted on 04/08/2014)
I'd like to say thank you to the team, in particular, Melanie Lewis who gave me such good advice about the aid and accessories. I bought the HD-350, I mentioned accessories to Melanie, which I'd have been happy to buy, but she never tried to sell me things I didn't need, and that alone was reassuring. As for the aid, what can I say? It's changed my life. It's very comfortable, so comfortable that I forget it's there, hence why I've been in the shower half a dozen times wearing it! Being the robust piece of equipment it is, it's continued to work, though I have now bought the 'Spare Pillow Dry Spot Dehumidifier' to combat future episodes. Even when our little dog found it, she chewed the tubing and left her autograph (teeth marks!) on the casing, but it's still working just fine, it is indeed a hardy piece of kit and I highly recommend it.
Star Rating

My husband has mild to moderate hearing ...

Review by Dawn (Posted on 07/07/2014)
My husband has mild to moderate hearing loss. After years of him (1) Being asked to turn the TV down, (2)him missing the joke in a programme, asking me to explain, by which time I'd missed half the show, (3) him getting one or two words someone had said, and completely getting the meaning wrong - everyone with hearing loss will understand, I'm sure! He tried one of the really basic hearing aids and found it did help but was ugly and uncomfortable. We investigate the Hearing Direct site, called for clarification on one or two points, and opted for the HD350. We live in Cyprus but still it arrived in under a week. He's very happy with it, likes the fact he can adjust it for noisy situations like restaurants and still hear conversations and finds it so comfortable he has even forgotten he's wearing it. It is very discrete and not noticeable at all.
Star Rating

Yes my hearing aids arrived promptly ear...

Review by Ron K (Posted on 01/07/2014)
Yes my hearing aids arrived promptly earlier in the week. I have to say that the whole experience with Hearing Direct has exceeded my expectations. From pre-purchase to delivery and follow-up has been great. The instructions supplied are clear and concise and I was up and running within 30 minutes, the way you setup hearing aids worked for me, so don't I needed to try other bits at this time. Once I fitted hearing aids it was like a new world opened up for me. With the boost in the high frequencies I could hear my self walking over the carpet, paper cracking, pouring water sounded very clear and especially listenng to the tv was now a breeze. Realize now how muffled my hearing had become can understand now mostly first time. Outside I can hear many other birds now other than just magpies, also can hear people talking up the hallway etc so quite sensitive and little distortion when loud. So very happy. Got used to them quite quickly too. I do note a difference between the two aids is that the left aid is quite sensitive on lowest setting, no feedback though unless I place my finger on aid. The right one I can turn all the way up and doesn't seem to do much, i know it works cause when I touch it I can hear it scratching. I put this down to the differences between my ears but wasn't expecting such a contrast. I am hearing okay with them in, seem balanced, if I only put the right one in then I am not noticing any difference. Just putting it out there in case something is not as it supposed to be in your opinion? Have to say I have saved so much money buying off shore, would have paid 3 to 4 time as much here in NZ, they must have a racket going, more should be incouraged to buy this way. Our government does offer subsidies for hearing aids, $511 each but suppliers must be a member of a New Zealand organisation in order to claim. It is possible to have the essential hearing assessment done funded by the goverment as I have done. Don't think that many know about this option though. Also I was not billed for GST(VAT) by customs, that was good.
Star Rating

I live in Italy and visited a hearing ai...

Review by Derek Ferrari-Frankland (Posted on 30/06/2014)
I live in Italy and visited a hearing aid chain branch after it became clear that I had difficulty understanding female voices. It was confirmed that I had 60% loss of high frequency hearing ability. They offered me a solution for 6,250 euros. I tried on the proposed aid and noticed an immediate improvement in high frequency hearing ability. However, the price was off-putting to say the least. I do a lot of research in my job so I researched similar aids and finally purchased this aid from Hearing Direct. The improvement in hearing ability was similar if not better than the aid recommended in Italy. It is also slimmer and less noticeable. I have been using it for only 6 days but so far you have a very satisfied customer.
Star Rating

Our Hearing Aid Audiologist's view:The H...

Review by Melanie Lewis (Posted on 09/04/2014)
Our Hearing Aid Audiologist's view:The HD350 is one of my favourite hearing aids and when I think of the reasons why I would say that, I quickly come to the conclusion that it is because it is one of our customers’ favourites. So why might that be the case? Firstly, the HD350 is clearly a stylish hearing aid; its design is far removed from the cumbersome, pink plastic aids that people used to dread having to wear. What is always slightly difficult to tell online is the size, so do have a good look at the picture of the HD350 on someone’s ear (the ear is actually a colleague of mine so I promise the picture isn’t doctored in any way!) Furthermore and probably most importantly, is the sound quality. The HD350 has extremely good high frequency amplification which is perfect for the vast majority of people who suffer from presbyacusis, the condition of age related hearing loss. It is able to cope with quite severe degrees of high frequency impairment and when programmed to one’s hearing test (audiogram)yields great results. Couple this with directional microphones and the resultant sound experience is why my favourite is often your favourite too!
Star Rating

I sent for the hearing aids after a long...

Review by Valerie Whitmore (Posted on 03/04/2014)
I sent for the hearing aids after a long online discussion with Melanie who was most helpful and not at all pushy. She gave me more information than I received from the audiologist on the NHS and was not just trying to sell me expensive hearing aids which has been my experience on the High Street. The hearing aids have been set to my audiogram. They give a very natural sound and are very discrete. The choice of domes sent with the hearing aids have been very useful. I would recommend having a discussion with the audiologist before purchasing.
Star Rating

Dear Hearing Direct. I wanted to write ...

Review by Jonathan Crego (Posted on 03/01/2014)
Dear Hearing Direct. I wanted to write to thank you so much for your patience and professionalism. The story is simple, I was having problems hearing teaching in classrooms and presenting in lecture theatres and participating in meetings. I got my hearing tested and the results showed mild hearing loss in both ears. I spoke to an expert Melanie Lewis and sent her my audiogram. She told me that my hearing loss was marginal and that I might not get a great deal of benefit from hearing aids but was willing to try a pair with the understanding that there was a 30 day money back guarantee if I was not satisfied. I purchased two hearing aids HD350 and Melanie programmed them with the audiogram data. The instruments arrived and whilst they provided some immediate benefit they were not perfect. I telephoned Melanie and talked through possible adjustments and sent the instruments back to her for reprogramming. They arrived the next day and were unbelievably different. I have been using them for three weeks and they have made such a tremendous amount of difference to my professional life I am amazed. I really wanted to write because had I read a review like this much earlier on I would have taken the plunge sooner and I wanted others to know of the benefits. The company are a pleasure to do business with and the devices cost a fraction of the costs I was quoted by the specialist in the hospital. Also the HD350 are almost invisible and the amplifier is a small unit behind the ear with a tiny tube bringing the sound to my ear canal. They are comfortable to wear and I am so much less fatigued.
Star Rating

Bought for my father in law, excellent v...

Review by Nick (Posted on 28/12/2013)
Bought for my father in law, excellent value and vast improvement on his NHS non programmed version. Well worth the money rather than buying from a hearing centre. Excellent service and speedy delivery.
Star Rating

I don't have hearing loss I have auditor...

Review by Gemma (Posted on 01/12/2012)
I don't have hearing loss I have auditory processing disorder. I find it difficult to tell the difference between sounds and 'hear' in background noise. I bought these hearing aids on recommendation of other APD sufferers because they picked up sound from the front and suppressed noise to the back and sides. They have really really improved my quality of life no end. I can join in with the world for the 1st time in my life. They are not a cure all but they really help
Star Rating

The aid was bought to replace one costin...

Review by Geoff Lewis (Posted on 07/08/2012)
The aid was bought to replace one costing four times as much. The HD350 was easy to set up and works perfectly (every bit as good as the more expensive model bought elsewhere). It is also very comfortable to wear, even for long periods. All in all I am very pleased with the aid Thank you for the service
Star Rating

I have replaced my 5 and 7 years old exp...

Review by Tricia (Posted on 14/07/2012)
I have replaced my 5 and 7 years old expensive hearing aids with 2 HD350 hearing aids from Hearing Direct. As yet my new ones haven't been altered from the standard setting. They are still an improvement on my old ones which were ones that 'plugged' the ears.They are so light and allow normal sound as well. Its easy to forget they are there. I was able to hear my son on the phone reasonably clearly which I haven't been able to do for a long time.The TV is clearer though not perfect. I live in Spain and there are no NHS hearing aids here. I was dreading having to replace them on my pension. My hope now is that my new hearing aids will give me a reasonable length of service including back up.
Star Rating

After years of struggling with a hearing...

Review by Marian Adleman (Posted on 07/12/2011)
After years of struggling with a hearing aid that cost me a fortune, which I hardly wore as it was so uncomfortable. I decided to try something new. I spoke to Joan who was so helpful & placed my order . I was very impressed with the 30 day money back guarantee & I am thrilled with this aid, it is so comfortable I forget I am wearing it. It is wonderful to be able to hear everything. I did find the first couple of days interesting as there were a lot of sounds I had not heard for a long time. After 1 week I wished I had done this years ago it has made such a difference. I would highly recommend Hearing direct it is an excellent service.
Star Rating

I would rate these hearing aids 5. I re...

Review by Barbara Crawford (Posted on 05/12/2011)
I would rate these hearing aids 5. I received them very quickly after having several talks with Joan who was very helpful.These are my first hearing aids so I was astonished to find they were so easy to use,I completely forgot that I had them in.They are also very discreet- nobody can see them unless I point them out. Thank you once again.
Star Rating

Am impressed with both the product and t...

Review by Christine S. Southsea (Posted on 08/09/2011)
Am impressed with both the product and the service. Very good value for money compared to other dispensers. What more can I say.
Star Rating

Having previously used more expensive he...

Review by Chris Hansen (Posted on 03/08/2011)
Having previously used more expensive hearing aids and had to go back to the supplier 6 or 7 times for adjustment but still without satisfaction, I can’t tell you how pleased I am with your quick service. After one adjustment my aids are fine. I am so pleased with them and think they are really good value for money. Thank you so much.
Star Rating

Recieved your hearing aid (HD350).I am i...

Review by Robert Hammond (Posted on 26/07/2011)
Recieved your hearing aid (HD350).I am impressed with the speedy delivery and with the hearing aid which is replacing the NHS one.I have approached other suppliers and the prices were as much as treble of Hearing Direct.So I was a little sceptical about buying on line but your 30 day trial persuaded me to give it a try and I am very pleased with it.I find it easy to handle and comfortable to wear with it being so small and practically undetectable.
Star Rating

All delivered promptly and well packaged...

Review by Roy Woodward. Norwich (Posted on 04/07/2011)
All delivered promptly and well packaged, further, I am extremely pleased with the quality of the products I received
Star Rating

After many months ( years?) of the famil...

Review by MC (Posted on 18/04/2011)
After many months ( years?) of the family complaining that I always had tv on to loud I gave in. Every hearing tests suggested I had a problem. These little aids have been wonderful and so much better value than those available in the High Street! The clarity is amazing. Even close family did not realise I was using a hearing aid until I told them. Highly recommended.
Star Rating

I purchased the HD350. I have a problem ...

Review by David Brownlee (Posted on 18/04/2011)
I purchased the HD350. I have a problem hearing from my right ear. This made my life difficult especially at work. I attended a well know company and had a hearing test. I was prescribed a hearing device for £800. That night I searched the internet and found hearing direct. I was let's say sceptical. I enquired about the HD350. I spoke to Joan and found the HD350 would suit my needs. The cost less than £300. The device is excellent better quality than the one prescribed by a well known hearing company. The service from hearing direct was excellent. A personal service even though the company is internet based. I am very pleased and would recommend anyone with similar problems to enquire, speak to hearing direct. Many Thanks.
Star Rating

In june I recieved a pamphlet advertisin...

Review by Jim Bartlett (Posted on 23/12/2010)
In june I recieved a pamphlet advertising Hearing Direct and I was impressed.I have be using hearing aids for 20years plus but was never 100% satisfied and I spent some £6000 on aids during this time.Apart from one suplier I found that once the audiologist had made the sale they lost interest.After first consulting my family who told me I had nothing to lose so go for it.At beginning of August I made my choice and purchased recieving the aids (HD350s) the very next day.They were so comfortable after having blocks of plastic in my ears for 20years but unfortunately lacked necessary volume.I contacted Joan by e.mail and from then on until November I was given the opportunity to experiment with three types of aid.They were going back and forth for adjustments.changes then adjustments again,always by express delivery.Nothing was too much trouble for Joan,and in her rare absence,Stuart.I was becoming embarrassed at pestering them so much but when Joan was on holiday stuart confirmed what joan had said,that nothing would be too much trouble and Joan would not give up until thing were right and this was certainly proven to be right.I now have a lovely comfortable pair of HD350s which are technically superb and near invisible even though they are behind the ear fitting and,which I find so reasuring,I have instant contact with joan or Stuart by email or phone.If your thinking whether to enquire,DON'T,just go for it,you can't lose.
Star Rating

Brought this hearing aid in september an...

Review by NOEL HOGAN (Posted on 30/10/2010)
Brought this hearing aid in september and hand on heart it was the best buy i have made in years you do not need to spend thousends all you need is to know what levels of your hearing is damaged you can take the test on your pc or go get a hearing test and if your hearing loss is in the higher frequencies then this is the place for you plus you can aske them any thing, there is no pressure on you to buy at all i brought the HD.350 AND HAVE NOW BEEN USING IT SINCE SEPTEMBER ITS CHANGED MY LIFE.A HEARING AID IS WHAT IT SAYS AN AID NOT A CURE IF YOU REMEMBER THAT YOUR HALF WAY THERE THANKS AGAIN DIRECT HEARING NOEL HOGAN..DUBLIN IRELAND
Star Rating

I did not get an appt to try Specsavers ...

Review by E R (Posted on 10/10/2010)
I did not get an appt to try Specsavers and don't want to go back to my previous one coz it was too expensive. Luckily I've found the hearing direct website on Saturday when browsing and read the reviews and it helps people like me to decide which is which to get. As I lost my small piece and I need a replacement. I have called and spoken to Joan, she is so helpful and very professional. I requested to get it the following day which I did, thank you so much! I'm so happy and my first time to use this one with the tube as I used to have a very tiny piece like a capsule. I don't mind this one, for the price and product wise it's fantastic! thank you!
Star Rating

I found the Hearing Direct website by ch...

Review by James A..Bristol (Posted on 06/10/2010)
I found the Hearing Direct website by chance, I have been toying with trying a hearing aid for a while, just to give myself a ""bit extra"" hearing, but have always been put off by hard selling and the like. So it came as a pleasure when I phoned Hearing Direct and spoke to their Audiologist, Joan. I got some useful advice in regard to my hearing, and at the end of our conversation, no ""pushy"" sales drive. I decided on the HD350, which I ordered and to my pleasure promptly arrived the next day. Everything that you need to ""get started"" was there including batteries. However I needed to change my order to a slightly stronger amplification, this was not a problem, I returned my original order Freepost and low and behold, by return of post I received the exchanged product, three days later. So far I am very pleased with the product, its unobtrusive, light, it feels like a well made product. Thank you Hearing Direct for the service given - please keep up the personal touch, you deserve to do well!
Star Rating

A.m.Paid on line via paypal.within the h...

Review by Wilson (Posted on 22/09/2010)
A.m.Paid on line via paypal.within the hour received two curteous email,s thanking me etc. P.M. Another email informs me, order dispatched. next day they are in my ears. Across the street for the first time ever I hear Mrs. Goldberg,s parrot sitting in the front window. It tells me ""grandma just farted"". Now the very reasonable price of the HD350,s is worth paying to avoid such situations. I just know that their is a whole lot of world I have been missing.My nieghbour just said to me,""got your new hearing aid yet?"". Don,t that tell you something
Star Rating

Over the last fifteen years I have had s...

Review by Stuart Wickham-Noakes (Posted on 17/09/2010)
Over the last fifteen years I have had several aids. The last being from a very large manufacturer and costing nearly £2000. Alas despite nine visits to the audiologist, it has never given me acceptable hearing. I discovered Hearing Direct, and started emailing Joan. Her advice, and lack of sales push and other mumbo-jumbo impressed me as did the fact that I could return the aid if unsuitable. I ordered the HD350. It arrived with me in France within three days of ordering. I am grateful, not only is the price reasonable but for the first time in years I am hearing normally, with directional hearing. The 'open-fit' enables me to hear ambient and amplified sound mixed. Many thanks, I think that your service should be more widely known.
Star Rating

After approx 15 years of wearing hearing...

Review by Brian Brown. Micheldever. . (Posted on 13/09/2010)
After approx 15 years of wearing hearing aids. At first with very expensive in the ear,very uncomfortable so rarely used. I tried NHS behind the ear but still with a moulded insert in the ear, better but still uncomfortable. I also found Hearing Direct and after trying a few aids I have the HD350 for both ears. The service was excellent and the aids with the small ear inserts are for me a revelation no longer is my head in a bucket. Down side, must remember to remove aids before taking a shower. And all at unbelievable price.
Star Rating

Just a short message to say thank you fo...

Review by Hugh Phillips (Posted on 13/09/2010)
Just a short message to say thank you for your excellent service.I bought my HD350 in February and found it made a tremendous difference. Unfortunately it went faulty in early September. I returned it on a Thursday and received a brand new replacement on the Saturday! With service like this I would not hesitate recommending your company and its products to anyone. A pleasure to deal with you.
Star Rating

I had been looking for a hearing aid for...

Review by Stan Ravenscroft (Posted on 26/08/2010)
I had been looking for a hearing aid for some time but reluctant to pay the high prices. I found Hearing Direct and because of the 30 day trial period ordered an HD350. It was delivered the following day and I found it to be easy and unobstusive to use. I found the service by the audiologist to be exellant. The HD350 is perfect for me and I would reccomend it to anyone. Exellant Value compared to others.
Star Rating

went to boots and spec savers both had g...

Review by Frank L (Posted on 15/08/2010)
went to boots and spec savers both had good hearing tests and offer,d a range of aids but prices are very high fortunate to read about hearing direct in the dailey telegraph web site easy to understand ordered aids delivered with in 48 hours very goo d quality asked question re 1-4 settings via web site reply with in 24 hours excellant.
Star Rating

Acquired my HD 350 in March, decided to ...

Review by Malcolm Norris. Forest of Dean. Gloucestershire (Posted on 15/06/2010)
Acquired my HD 350 in March, decided to go top of the range at the price it is still extremely cheap compared with similar hearing aids from other suppliers. I liked the idea of no hard sell and the fact there was a 30 day trial, time for me to make sure that the HD 350 was right for me. I had superb advice from audiologist Joan McKechnie whose advice proved to be an invaluable asset to me. I would recommend the HD350 to anyone, even my grandchildren didn't notice that I was wearing a hearing aid. The only problem I have is remembering to take it out before I go to bed :)
Star Rating

I am really pleased with this hearing ai...

Review by Karen Ritzema (Posted on 11/06/2010)
I am really pleased with this hearing aid which doesn't screech when I touch it and gives really good clarity. I was quoted £1800 and £3000 from high street shops.
Star Rating

I'm really delighted with this hearing a...

Review by Kate Francis (Posted on 10/06/2010)
I'm really delighted with this hearing aid. I've never worn an aid before and was pleased how easy it was to use. My only disappointment was with the battery life which only lasts a week with normal use.
Star Rating
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